Privacy Policy

This Privacy Policy explains how EFS Industries USA LLC (“EFS,” “we,” “us,” or “our”) collects, uses, and protects information in connection with our website at efsi-usa.com (the “Site”). By using the Site, you agree to the practices described in this Policy.

1. Information We Collect

Information you provide

When you submit our contact form, we collect the information you choose to provide, such as your name, company, email address, phone number, area of interest, and the contents of your message.

Information collected automatically

When you visit the Site, our server may automatically record limited technical information — such as your IP address, browser type, referring pages, and the date and time of your request — for the purposes of operating, securing, and troubleshooting the Site.

Cookies

We use a single strictly necessary cookie to protect our contact form against cross-site request forgery. We do not use advertising, analytics, or third-party tracking cookies, and we do not track you across other websites.

2. How We Use Information

• To respond to your inquiries and quote requests and to communicate with you about your project;
• To provide, maintain, secure, and improve the Site and our services;
• To detect, prevent, and address technical issues, fraud, or abuse; and
• To comply with applicable legal obligations.

3. How We Share Information

We do not sell your personal information. We may share information only in the following circumstances:

• Service providers: with vendors who process information on our behalf, such as our email delivery provider, solely to operate the Site and respond to you;
• Legal and safety: when required by law, subpoena, or to protect the rights, property, or safety of EFS, our users, or others; and
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.

4. Data Retention

We retain the information you submit for as long as necessary to respond to your inquiry and for legitimate business or legal purposes, after which it is deleted or de-identified.

5. Data Security

We use reasonable administrative and technical safeguards designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You may request to access, correct, or delete the personal information you have submitted to us by contacting us using the details below. You may also decline to provide information, though some features (such as the contact form) may not function without it.

7. Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) may provide you with rights to know what personal information we collect, to request deletion or correction, and to opt out of the “sale” or “sharing” of personal information. We do not sell or share personal information as those terms are defined under California law. We will not discriminate against you for exercising any of these rights. To make a request, contact us using the information below.

8. Children’s Privacy

The Site is intended for a business audience and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.

10. Changes to This Policy

We may update this Policy from time to time. Changes become effective when we post the revised version on this page and update the “Last updated” date above.

11. Contact Us

If you have questions about this Policy or our privacy practices, contact us at:

EFS Industries USA LLC
260 Morley Court, Duncan, SC 29334, USA
Email: [email protected]
Phone: +1 (864) 320-1146